Executive King Suite
- 1 King-size bed
- Shower
- Coffee machine
- Heating
- Air conditioning
Hotel · Los Angeles · California
Sheraton Universal
A 4-star hotel in the Universal City district of Los Angeles, a 6-minute walk from Jurassic World – The Ride and close to Universal Studios and CityWalk.
- 6-minute walk to Jurassic World – The Ride
- Outdoor heated pool and Jacuzzi
- On-site parking and EV charging
8.4
Great
2018 reviews
Booking.com 8.4 · 2018 reviews
About
Sheraton Universal
Sheraton Universal sits in the Universal City district of Los Angeles, putting guests within easy reach of Universal Studios Hollywood and CityWalk. The hotel is described as sleek and well-placed, with a fitness centre, a shared lounge, and private parking on site.
Rooms are equipped with air conditioning, heating, and tea and coffee facilities. Higher-tier options include Club level access, pool views, and separate sitting areas. Families are catered for with sofa beds and children's buffet options.
- No smoking on site
- Free Wi-Fi in public areas
- Parking
- Safe deposit box
- 24-hour reception
- Pets allowed
In brief
What works, what to weigh
+
Strengths
4 reasons to book- Exceptional service from staff — Multiple reviews highlight courteous, helpful, and efficient staff, from the front desk to valet and concierge.
- Prime location for Universal Studios — A 6-minute walk to Jurassic World – The Ride, and reviews mention easy walking access to Universal Studios and CityWalk.
- Positive dining experience — Guests repeatedly mention enjoyable breakfast with a wide range of food, plus a bar and outdoor seating.
- Comfortable and updated rooms — Reviews describe rooms as large, updated, and clean, with comfortable beds and modern amenities.
–
Worth weighing
4 to weigh- Facilities rating lower than other categories — The Facilities category scored 5.3, well below the overall rating, suggesting certain on-site amenities may not meet expectations.
- Comfort rating weaker than average — The Comfort score of 6.7 is lower than other categories, which could indicate noise or bedding issues for some guests.
- Not in central LA — The hotel is located in Universal City, which some guests note is not close to downtown Los Angeles, requiring a drive for central attractions.
- Parking and Wi-Fi may incur extra charges — Reviews mention charges for in-room Wi-Fi ($10/day) and parking ($18/day), though some guests received these as complimentary upgrades.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Traditional Double Room Two Double Beds Roll Shower Mobility Hearing Accessible
- 2 Double beds
Traditional King Room Adapted Tub Mobility Hearing Accessible
- 1 King-size bed
Traditional King Room Roll Shower Mobility Hearing Accessible
- 1 King-size bed
Family Guest room 1 King Sofa bed Hearing Accessible
- 1 King-size bed and 1 Sofa bed
Family King Room Twin Fold-Out Chair
- 1 King-size bed
- Free Wi-Fi
- Non-smoking
- Balcony
Guest Room 1 King
- 1 King-size bed
- Shower
- Coffee machine
- Heating
- Bathtub
Club level Guest room King
- 1 King-size bed
- Shower
- Coffee machine
- Heating
- Air conditioning
Guest room 2 Queen Pool view Pool access Balcony
- 2 King Size Beds
- Shower
- Coffee machine
- Heating
- Balcony
Guest room 2 Queen
- 1 King-size bed
- Shower
- Coffee machine
- Heating
- Air conditioning
Suite Two Double Beds
- 2 Double beds
- Shower
- Coffee machine
- Heating
- Air conditioning
Traditional Double Room Two Double Beds
- 2 Double beds
- Shower
- Coffee machine
- Heating
- Air conditioning
Planner King Suite
- 1 King-size bed
- Shower
- Coffee machine
- Heating
- Air conditioning
Junior King Suite
- 1 King-size bed and 1 Sofa bed
- Shower
- Coffee machine
- Heating
- Air conditioning
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
Parking & Transport
- Parking
- Valet parking
- Electric vehicle charging station
- Car hire
Pool & Wellness
- Heated swimming pool
- Outdoor swimming pool
- Beach umbrellas
- Sun loungers
- Jacuzzi
- Fitness centre
Food & Beverage
- Restaurant
- Snack bar
- Bar/ Lounge area
- In-room breakfast
- Children's buffet
Business & Services
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
- Room service
- Laundry
- Dry cleaning
- Shops/ Commercial services
Accessibility
- Rooms/ Facilities for disabled
- Wheelchair access
- Toilet for disabled
- Bathroom for disabled
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 8.4/10 from 2,018 reviews
Booking.com · 8.4 · 2018 reviews
8.4Verified guest“The staff were polite and attentive, even helping with our luggage – a nice touch.”
8.4Verified guest“Having a coffee maker and fridge in the double room was a thoughtful extra. Breakfast was above average, with free Wi‑Fi and a standout taco that surprised us. We really enjoyed our vacation stay.”
8.4Verified guest“Breakfast was enjoyable, the staff were welcoming, and the food selection was wide. The location was great – right off the 101 and central to everything – and the room felt upscale.”
8.4Verified guest“The room was large and recently updated, with a bathtub, and the staff were consistently courteous. Breakfast was good with free Wi‑Fi and a memorable taco, and the outdoor bar was a bonus. The setting felt central, near restaurants.”
8.4Verified guest“The servers were fantastic – so friendly and efficient. The food was good, the views were great, and the room design was very cool.”
8.4Verified guest“The location is unbeatable – within walking distance to Universal Studios and CityWalk.”
04 — Location
Getting around Los Angeles
The property sits in Los Angeles.
Universal Studios Hollywood: The hotel is 6 minutes' walk from Jurassic World – The Ride, and guests can easily walk to the park entrance and CityWalk.
CityWalk: A short walk away, offering dining, shopping, and entertainment options, as mentioned in guest reviews.
Driving in LA: The hotel is near the 101 freeway, making it easy to drive to other parts of Los Angeles, though it's not central to downtown.
333 Universal Hollywood Drive, Los Angeles, California, 91608, United States
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 16:00-23:30
- Check-out
- By 06:00-11:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Allowed
- Property
- 894 rooms
06 — Questions
Frequently asked
What are the check-in and check-out times?
Check-in is from 16:00 to 23:30, and check-out is from 06:00 to 11:00.
Is parking available at the hotel?
Yes, private parking is available on site, and there is also valet parking. Some guests have noted a daily fee (around $18) unless complimentary.
Are pets allowed?
Yes, pets are allowed at the hotel.
Does the hotel have a pool?
Yes, there is an outdoor heated swimming pool, plus a Jacuzzi and sun terrace.
Is there free Wi-Fi?
Free Wi-Fi is available in public areas. Some guests have mentioned that in-room Wi-Fi may incur a daily fee unless included in your rate.
What dining options are on site?
The hotel has a restaurant, snack bar, and bar/lounge area. Guests have praised the breakfast and outdoor bar.
The bottom line
Sheraton Universal is a solid choice for travellers prioritising proximity to Universal Studios, with strong staff service and dining options. However, the lower facilities and comfort scores, along with potential extra charges for parking and Wi-Fi, suggest it may not suit everyone.
8.4Based on 2018 guest reviews and our editorial analysis
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